Terms and Conditions

The terms and conditions set out below apply to all sales made with Selstar Fireworks Ltd registered at 19 West Street, Selsey, West Sussex, PO20 9AA. Company No.6792282, VAT No.948251013.

By Law you must be aged 18 years or older to buy fireworks in the UK.
All fireworks comply to BS7114:part 2: 1998 and have a minimum safety distance of 25m.
Selstar Fireworks Ltd offers a no quibble guarantee and if you are not entirely happy with the products please contact us to discuss refund or replacement options.
If a firework fails to go off or fails to go off completely Selstar Fireworks Ltd will be happy to replace the item or refund the amount paid for the specific item. This does not include the missuse of products such as damage from weather, tampered products and damaged caused after delivery has been made etc.
Selstar Fireworks Ltd reserve the right to make sustitutions of products if in the unlikely case that the ordered item is unavailable. If this does happen we will swap for a similar product of the same or greater value and will try to contact you the consumer in advance to confirm this. 
Selstar Fireworks Ltd are unable to store fireworks on befalf of customers.
Delivery details must be provided at check out, if we are unable to deliver due to no-one being available to sign for or being of the age 18 or over there will need to be an additional charge before we can re deliver.
Any query on missing or damaged items must be made to us in writing within 48 hours of delivery.  
Selstar Fireworks reserves the right to cancel and refund any order for any reason that we deem suitable. This may include but not limited to the following reasons: delivery address is outside the stipulated postcode areas, we believe that the buyer is aged under 18 or is providing them to personell aged under 18, we belive the buyer is inteding for the missuse of items. In such cases we will refund within 30 days.
In ordering fireworks form Selstar Fireworks Ltd you agree to use them within accordance of any instructions provided with/ on them and with the fireworks safety code.
It is against the law to sell any item of fireworks with out a license to do so.
All durations stated are accurate to manufactures specifications but may vary slightly. We try within all reasonable efforts to ensure products perform as stated but do not gaurantee them.
Standard delivery is normally within 3-5 working days unless Next Working Day delivery is selected then this will be within one working day. Normal delivery hours are between 5-30pm and 8-30pm and are carried out by ourselves.

Minimum order value of £30.00 inc VAT apply to all orders + delivery. 
All prices for items include VAT.

Rights of withdrawal / Distance Selling Regulations Cancellation Rights:

You have the right to cancel this order within seven working days beginning the day after the day on which you receive the goods.
All goods must be in original condition with no damage and all packaging intact.
If you wish to cancel this contract, you must indicate this in writing or another durable medium such as letter, fax, email (provide addresses/email addresses/fax details by which to cancel) within the cancellation period
You (the consumer) have a statutory duty to take reasonable care of the goods while in your possession and ensure they are used in the manor intended following any instructions given on the product.
You (the consumer) must arrange for the safe return of goods to us, however for fireworks this needs to be arranged with us or a hazardous goods courier. The cost of this is to be born by you, if recovered by ourselves the cost of which will be deducted from any refund due to you.
Upon the cancellation of a contract, we shall refund any sum paid by or on behalf of the consumer under or in relation to the contract to the person by whom it was made free of any charge (less any charge made in connection with recovery of the goods) within 30 days of cancellation.

Where goods do not conform to the implied terms set out under the Sale of Goods Act 1979, the cost of recovering the goods will be borne by ourselves.

Selstar Fireworks Ltd use all reasonable procedures to ensure the privacy of the users of this website. Please see below the reasons and procedures used to collect data throught this website. If you have any queires please contact us by email or post.

Stored Data
When you visit www.shop-selstarfireworks.co.uk we may collect sufficent information to supply the service required at the present time or for any subsequent services. We may ask for details such as Name, Company name, Address, Contact information etc. We may also store any information supplied by yourselves on any other form or correspondence that you may fill out on this website to provide the service(s) requested. We will not pass on any information that you provide without your prior permission. We do not store credit card details nor do we share customer financial details with any 3rd parties.

Purposes For Storing Data
Data is stored for the purpose of research and development. We may use stored information for our own marketing to provide you with information that we feel relevant to you. By using our contact form you opt for us to use this information for us to contact you at the time of contact or in the future. If you wish to be removed from our mailing list please contact us by email requesting this.

Transfer Of Data
This website is hosted within the EU. Your information will not be passed outside the EU, we will not pass on your information to any third partys other than when necessary to provide the service requested. 

 

 



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